Terms of service
Terms of Service
Last updated: January 1, 2026
OVERVIEW
Welcome to The House of Genevieve. The terms “we,” “us,” and “our” refer to The House of Genevieve. We operate this website and store, including all related information, content, features, tools, products, and services (the “Services”), in order to provide a thoughtful and considered shopping experience. Our store is powered by Shopify Inc., which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services.
Please read these Terms carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access the Services.
SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use the Services on devices you own or manage.
To access the Services or make a purchase, you may be asked to provide certain information, including contact, billing, payment, and shipping details. You represent that all information you provide is accurate, current, and complete.
You are responsible for maintaining the security of your account credentials and for all activity under your account. Accounts may not be transferred, sold, or assigned.
SECTION 2 — OUR PRODUCTS
We make every effort to accurately represent our products. However, colors and appearance may vary depending on your device and display settings.
Many items offered by The House of Genevieve are vintage, antique, or one-of-a-kind and may show signs of age or wear consistent with their history. Such characteristics are not considered defects.
Product descriptions, availability, and pricing are subject to change without notice. We reserve the right to discontinue or limit quantities of any product at our discretion.
SECTION 3 — ORDERS
By placing an order, you make an offer to purchase. We reserve the right to accept or decline any order for any reason. An order is not accepted until payment has been processed and confirmation is issued.
If we modify or cancel an order, we will attempt to notify you using the contact information provided at checkout.
All purchases are subject to our Refund Policy, which governs returns and refunds.
Purchases are intended for personal or household use only and not for resale or commercial distribution.
SECTION 4 — PRICES AND BILLING
Prices are listed in U.S. dollars unless otherwise stated and are subject to change without notice. Prices do not include applicable taxes, shipping, handling, customs, or import fees unless expressly stated.
You agree to provide accurate and current payment information and authorize us to charge your payment method for all amounts due.
SECTION 5 — SHIPPING AND DELIVERY
Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control.
Title and risk of loss pass to you once the order is transferred to the carrier, unless otherwise required by law.
SECTION 6 — INTELLECTUAL PROPERTY
All content on the Services—including text, images, graphics, logos, and design—is the property of The House of Genevieve or its licensors and is protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Unauthorized use of the Services or content is prohibited.
SECTION 7 — OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available.” We do not control and are not responsible for such tools or their use.
SECTION 8 — THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites. Accessing third-party sites is at your own risk.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
The House of Genevieve is powered by Shopify Inc. All sales are made directly with The House of Genevieve. Shopify is not responsible for any aspect of transactions between you and us, and you release Shopify from related claims.
SECTION 10 — PRIVACY POLICY
Your use of the Services is subject to our Privacy Policy, which describes how personal information is collected and used. Shopify may also process information as described in its own privacy policies.
SECTION 11 — FEEDBACK
Any feedback you submit may be used by us without restriction or compensation. You represent that you have the right to submit such feedback and that it does not violate third-party rights.
SECTION 12 — ERRORS AND OMISSIONS
We reserve the right to correct errors or inaccuracies and to update or cancel orders if information is incorrect at any time.
SECTION 13 — PROHIBITED USES
You may not use the Services for unlawful, abusive, fraudulent, or harmful purposes, or in any way that interferes with the operation or security of the Services.
SECTION 14 — TERMINATION
We may terminate access to the Services at our discretion. Obligations and provisions intended to survive termination shall remain in effect.
SECTION 15 — DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available,” without warranties of any kind except as required by law.
SECTION 16 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, The House of Genevieve shall not be liable for indirect, incidental, or consequential damages arising from use of the Services or products.
SECTION 17 — INDEMNIFICATION
You agree to indemnify and hold harmless The House of Genevieve and its affiliates from claims arising out of your breach of these Terms or misuse of the Services.
SECTION 18 — SEVERABILITY
If any provision is found unenforceable, the remaining provisions shall remain in effect.
SECTION 19 — WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us regarding the Services.
SECTION 20 — ASSIGNMENT
You may not assign these Terms without our consent. We may assign our rights without notice.
SECTION 21 — GOVERNING LAW
These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.
SECTION 22 — HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 — CHANGES TO TERMS
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of the updated Terms.
SECTION 24 — CONTACT INFORMATION
Questions regarding these Terms may be directed to:
The House of Genevieve
📧 concierge@thehouseofgenevieve.com
📍 Canton, GA 30114, United States